Returns & Exchanges

At Banksia Boutique, we want you to love your curated fashion pieces; if they aren't the perfect fit, we offer easy returns within 30 days of delivery. Please ensure items are unworn, unwashed, and still have their original tags attached to qualify for a full refund or store credit.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging and include the printed return slip provided by our portal.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your parcel and drop it off at any authorized postage location or scheduled pickup point.

• 4.
  Receive Your Refund

  Once our boutique team inspects your return, we will process your refund or store credit within 5-7 business days.